Last modified: 14th March 2021
Policy Scope and Links to Other Websites
The Information We Collect and How We Use It
To Provide the Esterhuizen Coaching and Consulting services Esterhuizen Coaching and Consulting collects personal information about you in order to:
- identify you each time you visit our Website or wish to have a Service provided;
- process orders or applications submitted by you;
- improve our Services and Website;
- customise your experience;
- carry out research on the demographics, interests and behaviour of our customers.
Depending on the Service, personal information we collect may include:
- first name;
- last name;
- email address;
- company details;
- credit card number; and
- billing address;
- images you upload;
- contact form information submitted;
- comments left on our site.
For Esterhuizen Coaching and Consulting’s email communication purposes, the bases for lawful processing are:
- to the extent that you have given us consent;
- as necessary for the performance of a contract; or
- for the purposes of pursuing Esterhuizen Coaching and Consulting’s legitimate interest.
Aggregated Service Data
In an ongoing effort to better understand and serve Esterhuizen Coaching and Consulting’s customers, at times Esterhuizen Coaching and Consulting conducts research on its customer demographics, interests and behaviour based on the personal information and other information provided to us. This research may be compiled and analysed on an aggregate basis. This aggregate information does not identify you personally and is not considered to be personal information
Through the Esterhuizen Coaching and Consulting Website
As is true of most other websites, the Website collects certain information automatically and stores it in log files. The information may include (i) internet protocol (“IP”) addresses, (ii) the region or general location where your computer or device is accessing the internet, (iii) browser and system information, and (iv) other actions performed by you on the Website. We use this information to help us design our Website to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our Website, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. We do not link IP addresses to your name or email address.
Ratings and Reviews: When you provide a rating or review of a service, you consent to us using that rating or review as we deem fit, including without limitation on the Website, in newsletters or other marketing material. The name that will appear next to that rating or review is your First Name, as you would have provided upon registration. If you do not agree to this, please do not put any ratings or reviews on the Website. We will not display your Last Name, nor any of your contact details, with a rating or review.
Third-Party Service Credentials
Our Service allows you to integrate and create commands for various online third-party services (“Third-Party Services”). To take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the Service or on the websites of their respective providers. When you enable linking between Third-Party Services through the Service, we collect relevant information necessary to enable the Service to access that Third-Party Service and your data and content contained within that Third-Party Service (“Login Credentials”). We store your Login Credentials in an encrypted format.
We may retain certain personal non-identifiable information related to the data or content linked between Third-Party Services (for example, account information, recent data sent or received, link configuration, and names of the Third-Party Services), for the purpose of improving our Services.
When and How We Share Information with Others
Our partners and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Esterhuizen Coaching and Consulting, or substantially all of its assets, were acquired, or in the unlikely event that Esterhuizen Coaching and Consulting goes out of business or enters bankruptcy, customer information would be one of the assets that may be transferred to or acquired by a third party. The partners or acquiring company would typically be from coaching, consulting, technology and software-related domain.
Esterhuizen Coaching and Consulting cooperates with law enforcement inquiries. Therefore, in response to a lawful request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorise us to) disclose your personal information.
You may opt-out of any future contact or notifications from us, change your notification preferences, or make any of the following requests at the contact information provided below:
- see what data we have about you, if any;
- change or correct any data we have about you;
- have us delete any data we have about you; and/or
- express any concern you have about our use of your data.
Your Choices About Your Information
Security of Your Information
We maintain physical, technical and administrative safeguards to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data and Login Credentials), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Website.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personal information and encrypted Login Credentials are kept in a secure environment. Only employees who need access to the information to perform a specific job (for example, billing or customer service) are granted access to personal information. In addition, we commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
We have adequate internal IT policies and procedures in place to safeguard your data from being leaked to external entities.
Compromise of Personal Information
Esterhuizen Coaching and Consulting does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through the Services. If you have reason to believe that a child under the age of 13 has provided personal information to Esterhuizen Coaching and Consulting through the Services, please contact us, and we will endeavour to delete that information from our databases.
Esterhuizen Coaching and Consulting